CANCELLATION & OUR TERMS OF SERVICE
SESSION & TRAINING CANCELLATION POLICY
Look, it happens to all of us and we expect it to happen. That said, YOU are responsible for cancelling your sessions at least 24 hours notice. You can do so via your account or text us, easy breezy. Of course life happens and things come up but realize, we are a small business studio with limited capacity in classes to make the quality of training you get ELITE. Our coaches program specific for you and the sessions and expect to get paid. Any cancellations after the 24 hour time frame results in a loss of class/session.
MONTHLY MEMBERSHIP CANCELLATIONS
Clients can cancel any of their monthly autopay memberships via their own account anytime or by emailing. No fees or restrictions.
DISCOUNTS
We do not offer discounts. Here’s why: We are small business. The money you spend at our studios goes directly back into the business and community. We pay our trainers higher than industry average pay, we pay for boujie studios to make us all feel at home and happier, and we pay to keep it clean.
GUEST PASSES
We don’t provide guest passes. To bring a guest, they must register the same way you do via our website, sign a waiver, and pay.
NON-REFUNDABLE & NON-TRANSFERABLE
All sessions, classes, packages, and memberships are non-transferable and non-refundable.
HOURS OF OPERATION
Our business hours of operations are 9a-4p Monday - Friday. For sessions and available training slots register online. Keep in mind we are coaches and coach clients daily. Everything you need can be found via our website. Text is our easiest form of communication. Please be respectful of our time with our clients.
FACILITIES
We have cubbies for storage (they do not lock and are always in view while you’re in our studios) in addition to bathroom faculties and water on site. We do not have showers.
CHILDCARE
We do not offer childcare. We do not allow clients to bring children unless otherwise granted by owner/coach.
TERMS OF SERVICE
Please read these Terms of Service ("Agreement", "Terms of Service" carefully before using www.ParaPerformanceCo.com ("the Site") operated by Para Performance Co. ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.paraperformanceco.com. By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. You are only authorized to use the Para Performance Co. services if you agree to abide by all applicable laws and to these Terms of Service. Read and save the Terms of Service, if you do not agree with it, leave the Site and discontinue use of Para Performance Co. Services immediately.
ACCOUNTS
In order to access features of the Site, you will have to create a Para Performance Co. account. You may not use another person's account. Each person is required to have their own individual accounts. Provide accurate and complete information for your Para Performance Co. account. You are solely responsible for the activity that occurs on your Para Performance Co. account and are responsible for lost or stolen account passwords. It is your responsibility to secure your account password. Notify Para Performance Co. immediately if your account has been stolen or if there is unauthorized use of your account.
PAYMENT METHODS
Para Performance Co. accepts all major forms of credit/debit cards including American Express, MasterCard, Visa, and Discover in addition to Apple Pay, Venmo, Zelle, and PayPal. We not accept cash or checks.
PERSONAL BELONGINGS
You agree that Para Performance Co. is in no way responsible for the safekeeping of your personal belongings present in our studios. You assume all risk of loss for any of your personal belongings. Be aware that Para Performance Co. uses open cubbies for personal belongings.
LIMITATION OF LIABILITY
By accepting your initial physical liability waiver either in person or electronically upon signing up for your first class and/or attending classes, events, activities, and other programs and using the Para Performance Co. studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the Para Performance Co. workout program. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that Para Performance Co. strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by trainers and staff. In consideration of being allowed to participate in and access the Para Performance Co. classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Para Performance Co. classes and studio facilities, (2) release, indemnify, and hold harmless Para Performance Co., subsidiary affiliate entities and franchisees, and each of their respective members, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Para Performance Co. classes or Para Performance Co. studio facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Para Performance Co.'s classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in Para Performance Co. classes and use of studio facilities, and should not be participating in any classes.
INTELLECTUAL PROPERTY AND TRADEMARKS
The content on the Para Performance Co. website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Content") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to Para Performance Co., subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Para Performance Co. reserves all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to Company are non-confidential and shall become the sole property of Para Performance Co. You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein. Para Performance Co. icon and other graphics, logos, wordmarks, and designs are trademarks of Para Performance Co. in the U.S. and/or other countries. Para Performance Co. trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Para Performance Co.
MOBILE SERVICES
Para Performance Co. Services may include certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase Para Performance Co. via your mobile phone, (ii) the ability to receive and reply to Para Performance Co. messages, (iii) the ability to browse Para Performance Co. from your mobile phone and (iv) the ability to access certain Para Performance Co. features through a mobile application you have downloaded and installed on your mobile phone (collectively the "Mobile Services"). Your carrier's normal messaging, data and other rates and fees will apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. By using the Mobile Services, you agree that we may communicate with you regarding Para Performance Co. and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.
TERMINATION
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
THIRD PARTY SITES
Our Site may contain links to third-party sites that are not owned or controlled by Para Performance Co. Para Performance Co. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.
GOVERNING LAW
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the state of operation in the USA, without giving effect to any principles of conflicts of law.
CHANGES TO THIS AGREEMENT
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
ELIGIBILITY
Membership is void where prohibited. This website is intended solely for Users who are 14 years of age or older. Any registration by, use of or access to the website by anyone under 14 is unauthorized, unlicensed and in violation of these Terms of Use. By using Para Performance Co. Services or the website, you represent and warrant that you are 14 or older and that you agree to abide by all of the terms and conditions of these Terms of Service. Minors between the ages of 14 and 18 may register on our website only with the involvement of a parent or guardian.
TERM
These Terms of Service shall remain in full force and effect while you use the Para Performance Co. Services or are a Member. You may terminate your membership at any time, for any reason. Para Performance Co. may terminate your membership at any time, without warning, if you breach these Terms of Service. Even after membership is terminated, these Terms of Service will remain in effect.
FEES
You acknowledge that Para Performance Co. charges fees for its services, and reserves the right to change its fees from time to time in its discretion. If Para Performance Co. terminates your membership because you have breached these Terms of Service, you may not be entitled to a refund of any unused portion of membership or other fees.