ADMINISTRATIVE COMMUNICATION TEMPLATES
Templates built to ease the workload of common client communication needs.
New Member Account Creation
Hi <Insert Client Name>,
To finish your account set up and create a client account (which will allow you to register for sessions with ease using pre saved membership info, view all your past and present, and adjust your membership options simply follow the steps below:
1) Find your original confirmation email for your first reservation
2) Select “cancel/change appointment”
3) Log in or create your username and passcode (if not created previously)
4) You’re set, your client account is created and linked to your membership. You may need to refresh FYI.
Membership Cancellation Surveys
Hi <Insert Client Name>,
We hope this message finds you well! We’re always working to improve our client experience and would love if you’ve got a moment to share your take via a short survey for our clients who are moving on from PPCo.!
Below is a link for a :30 survey, we greatly value you and your feedback and wish you the best going forward!